- Shipped within 3 business days (excluding weekend and public holidays) for a small size painting;
- Shipped within 5 business days (excluding weekend and public holidays) for a larger size painting;
- Shipped within 7 business days (excluding weekend and public holidays) for a customized painting;
- The small size artworks will be delivered by Deppon express at your own cost; and the larger size artworks will be delivered by Deppon logistics with the freight collect based on the cost of the logistic company.
Return & Exchange
We will repair or exchange (as the case maybe) the artworks that have problems with product quality caused by non-artificial reasons; otherwise, the artworks cannot be returned or exchanged.
- Brand: Artists of Tian Yu Art Space treat brand as their lives, which have 6 years’ experience in painting, forming a powerful team specialized in design and many profession painters and designers graduated from various vocational art colleges. Tian Yu’s team has a great power in creation and a prefect service system to bring the industry with a new blood. Since we transformed from exportation to sales on line, we always advocate our own brand and implement a strict quality standard on each painting. Based on a steady development, we pursue on product innovation, marketing creation and management innovation to provide customer with high quality and attractive design products and excellent service. In light of the aforesaid, we have established a diversified operation system integrated with development, designing, production and sales.
- Design: We offer both mass market products and customized unique products to meet all of your needs. We are adhering to the concept that design and creative is the life of a brand.
- Logistics: In light of the paintings break easily and the customers want to get their goods as soon as possible, we have co-operated with Deppon Logistics, pursuant to which, Deppon will provide profession package and accelerate the delivery to minimize the damage risk and assure the customers receive the best services.
We are pleased to co-operate with all the customers in or outside China on the basis of equality and mutual benefit.